Frequently Asked Questions

1. How long have you been in business?

PhilPro Global has been serving businesses by providing professional accounting and bookkeeping outsourcing solutions from the Philippines. Our management team has extensive experience in accounting, finance, and business process outsourcing, allowing us to effectively support the needs of U.S. accounting firms.

2. Is your company legally registered in the Philippines?

Yes. PhilPro Global is a legally registered company in the Philippines and operates in compliance with all applicable corporate and tax regulations.

3. How many employees do you have?

We have a workforce of more than 200 qualified Filipino accountants and finance professionals, enabling us to support both small and large accounting firms and scale quickly based on client demand.

4. What experience do you have serving U.S. accounting firms?

Our team has experience supporting U.S.-based CPA firms and accounting companies in bookkeeping, month-end close, reconciliations, financial reporting, payroll processing, and tax preparation support.

5. Can you provide references or client testimonials?

Yes, subject to confidentiality agreements and client approval, we can provide references and case studies demonstrating our successful partnerships.

6. What qualifications do your accountants have?

Our team consists of accountants, CPAs, and finance professionals with strong backgrounds in accounting, auditing, and financial management. Many have experience working with U.S. clients and accounting software.

7. Are your staff familiar with U.S. accounting standards?

Yes. Our professionals are trained in U.S. GAAP principles, bookkeeping processes, and U.S. accounting workflows commonly used by CPA firms.

8. What services can you provide?
  • Bookkeeping
  • Accounts Payable and Receivable
  • Bank Reconciliations
  • Payroll Support
  • Financial Reporting
  • Month-End Close
  • Tax Preparation Support
  • Administrative and Back-Office Support
9. Which accounting software do you support?

Our team is experienced with:

  • QuickBooks Online
  • QuickBooks Desktop
  • Xero
  • NetSuite
  • Sage
  • Bill.com
  • Gusto
  • ADP
  • Microsoft Excel and other cloud-based accounting applications.
10. How much can we save by outsourcing?

Most firms realize cost savings of 40% to 60% compared to hiring equivalent in-house staff in the United States, while maintaining quality and increasing operational flexibility.

11. How do you protect client data?

Data security is one of our highest priorities. We implement confidentiality agreements, secure access controls, restricted file sharing, password policies, and secure IT infrastructure to protect client information.

12. Do your employees sign confidentiality agreements?

Absolutely. Every employee signs a Non-Disclosure Agreement and adheres to strict confidentiality and data privacy policies.

13. Can your team work during U.S. business hours?

Yes. We can provide flexible schedules, including overlapping hours with U.S. time zones to ensure seamless communication and support.

14. Who will be our point of contact?

Each client is assigned a dedicated account manager who serves as the primary point of contact and ensures smooth communication and service delivery.

15. How do you ensure quality?

We employ a multi-level review process, quality assurance procedures, and regular performance monitoring to ensure accuracy and consistency.

16. What happens if an assigned accountant resigns?

We maintain business continuity through cross-training, proper documentation, and backup personnel, ensuring minimal disruption to your operations.

17. How quickly can you add more staff?

Because we have a large talent pool, we can typically scale and onboard additional accountants within a short period depending on your requirements.

18. Can you provide a dedicated team?

Yes. We can provide dedicated accountants or entire teams that work exclusively with your firm and integrate into your existing processes.

19. Why should I outsource to the Philippines instead of India or Latin America?

The Philippines offers highly educated accounting professionals, strong English proficiency, cultural compatibility with U.S. businesses, and competitive pricing while maintaining excellent service quality.

20. What makes your company different?
  • More than 500 qualified accounting professionals
  • Deep understanding of U.S. accounting processes
  • Flexible and scalable staffing solutions
  • Dedicated client support
  • Cost savings of up to 60%
  • Commitment to quality, security, and long-term partnerships.
Why should I choose PhilPro Global?

We don't simply provide offshore staff—we become an extension of your team. Our mission is to help U.S. accounting firms grow by providing highly skilled Filipino accounting professionals who deliver quality work, reduce costs, and allow your firm to focus on serving clients and scaling the business.